Sunlive – Exporting tooth: The dentist ignored woman’s pain

A woman with anxiety during the export of a wisdom tooth was ignored by the dentist as she “fell” in pain.

The procedure left her with nervous damage it took months to be cured, with the dentist agreeing to have “a terrible experience”.

The dentist also described the process as “very difficult to export to a nervous patient” that was a race for him and for him.

Now, the Commissioner for Health and Disability He has found that the dentist has violated the rights of the woman’s consumers because she did not discuss the strength required in the process or explains the potential risks, including nervous damage.

The dentist believed he explained the process, but did not record it in his notes.

Deputy Health and Disability Commissioner Vanessa Caldwell said in a decision that was released today that further violation had occurred, as the ability of the dental surgeon was under the expected standard.

The dentist was a subcontractor in dental practice, but since then he retired and asked to be removed from the Dental council register.

In her complaint to HDC, the patient usually said she was treated in a university dental practice, where she had seen earlier for an infected influenced wisdom tooth.

She was prescribed her antibiotics and said that the tooth had to come out.

She then called for an urgent appointment in a different practice to remove her lower right wisdom, because of the pain and discomfort that was inside.

The woman said she sent an email to the X -rays X from university dental practice, but before the export, no information was given to him and was not asked to sign consent forms.

There was no discussion on side effects or potential risks, Caldwell said.

The dental surgeon said he would normally evaluate a patient for export, but felt under pressure to relieve the pain and anxiety of the woman.

‘Fell into pain’

In her complaint, the woman described the process as very painful despite the receipt of three built -in injections.

She said she “fell into pain many times”, but the dentist ignored her and continued with the process.

He later said that he had to remove more bones than expected and that the removal of the tooth required “a greater level of violence in the tooth and jaw than he expected”.

She was then given no advice after care or safety, but soon encountered ongoing pain, numbness of her tongue and inflammation of the extraction place.

When she raised her concerns about practice for the first time, she was given pain medication and then antibiotics when the pain continued, but she was not told what she was.

He has also provided with a “dry outlet” treatment, but he was not told how to use it and what to expect.

The dry socket was described by HDC as a painful condition that could occur after the tooth export, when the blood clot covering the wound was removed or not fully formed.

He then asked for a copy of her dental records and told him by the owner of the practice that he had suffered a nervous damage and that it would take months to heal.

After further research from her usual dental practice, she was diagnosed with possible nerve damage and the dental wound was “isolated” (bone removal).

The woman then referred to an oral and jaw surgeon for further analysis and treatment.

The dentist who exported the tooth completed a Exactly ACC For nerve injury, she returned the woman’s pay and sent her a written apology.

Caldwell was pleased to note that dental practice accepted the findings of an independent consultant report and acknowledged the recommendations made, which included continuous training for all staff in dental practice on the importance of full consultation, information.

Caldwell also recommended that if the dentist returned to the practice, he was to become familiar with the clinical technique for removing wisdom teeth, the complication of a distorted nerve sensation after removing and appropriate post -operative care.